Sivora Cosmetics
Customer Care
The only product you need for your skin — and we're just as committed to how we take care of you.
100% Halal
90-Day Result Guarantee
Real Human Support
WhatsApp / Call
Fastest response
0339-7090009Email Us
Within 24 hours
sivoracosmetics@gmail.comDMs open
@sivoracosmetics1 Support Hours
| Monday – Saturday | 10:00 AM – 8:00 PM |
| Sunday | Closed |
Messages sent outside these hours will be answered the next working day.
2 Frequently Asked Questions
How do I place an order?
You can order directly through sivoracosmetics.com, or message us on WhatsApp at 0339-7090009 and our team will help you place it.
Do you offer Cash on Delivery (COD)?
Yes, COD is available across Pakistan, along with bank transfer / online payment options.
How long does delivery take?
1–2 days within Faisalabad, 2–4 days for major cities, and 4–7 days for other areas. See our Order & Shipping Policy for full details.
Is Sivora Mandelic Acid Face Wash Halal?
Yes, all Sivora products are 100% Halal certified.
What if the product doesn't work for me?
We offer a 90-Day Result Guarantee. If you use the product consistently for 90 days as directed and see no improvement, you're eligible for a refund. Details are in our Return, Exchange & Refund Policy.
Can I change or cancel my order after placing it?
Yes, as long as the order hasn't been dispatched yet. Message us on WhatsApp as soon as possible with your order number.
How do I track my order?
Once shipped, you'll receive a tracking number via WhatsApp or SMS. You can also message us anytime for a live update.
Is Sivora suitable for sensitive skin?
We always recommend a patch test on your inner arm before first use. If you have known sensitivities, message our team and we'll guide you on how best to introduce the product into your routine.
3 Helpful Links
✆ Still Need Help?
Our team genuinely wants to help you get the best out of your skin journey.
Liaqat Town A Block, Rajbah Road, Near Midway Petrol Pump, Faisalabad